AI Chatbots · Virtual Agents · Automation

AI Agents and Enterprise Chatbots with Artificial Intelligence

We develop artificial intelligence agents and virtual assistants to automate customer service. Enterprise AI chatbots 24/7 for ecommerce, industry and SMEs.

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Agenticalia Assistant

Online
Hi, I need hydraulic oil for CAT excavator
Hi! For Caterpillar excavators I recommend CAT HYDO Advanced 10W. It is the official oil and meets Cat TO-4 and HYDO specifications.

Can you tell me the exact model? So I can confirm the tank capacity.
It is a 320D
Perfect. The CAT 320D takes 210 liters of hydraulic. We have the 208L drum in stock at 892 EUR + VAT.

Shall I prepare the quote with shipping included?
24/7
Full availability
<3s
Response time
+40%
Lead conversion
-60%
Support workload

Technologies we use

OpenAI Claude AI PrestaShop WhatsApp Telegram

Technology that Drives Sales

Assistants trained with real knowledge of your industrial sector

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Specialized AI

We train the assistant with your catalog, technical sheets, prices and sector knowledge. Accurate answers, not generic.

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Stock Integration

We connect with your ERP or PrestaShop to check real-time availability and give updated prices instantly.

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Multilanguage

Serve customers in Spanish, English, French, Portuguese and German. Perfect for exporting companies.

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Advanced Analytics

Dashboard with conversation metrics, FAQs, most consulted products and sales opportunities.

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Lead Alerts

Instant notifications when a potential customer shows purchase intent. Do not miss any opportunity.

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GDPR Compliant

We comply with European data protection regulations. Servers in the EU. Consent managed automatically.

Sectors we Master

Real experience in the industrial sector. We understand your business because we live it.

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Lubricants

Oils, greases, industrial fluids

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Hardware

Tools, fasteners, supplies

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Machinery

Spare parts, maintenance, equipment

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Industrial Cleaning

Equipment, chemicals, consumables

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Construction

Materials, machinery, PPE

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Automotive

Spare parts, workshop, accessories

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Agriculture

Machinery, irrigation, phytosanitary

Electricity

Electrical material, lighting

Transparent Plans

No surprises. All included to start selling more from day one.

Starter

149€/month
  • 1 AI assistant
  • Up to 500 conversations/month
  • Basic training
  • Customizable widget
  • Email support
  • Basic statistics
Get Starter

Enterprise

599€/month
  • Multiple assistants
  • Unlimited conversations
  • Full ERP integration
  • Custom API
  • Guaranteed SLA 99.9%
  • Dedicated account manager
  • Training for your team
Get Enterprise

Prices in EUR. Taxes calculated at checkout based on your location.

Simple Process

From idea to working assistant in less time than you expect

1

Consulting

We analyze your business and define clear objectives

2

Development

We create and train your custom assistant

3

Integration

We connect with your web, ERP and sales channels

4

Optimization

We continuously improve with real data

Ready to transform your customer service?

Request a free demo and discover how AI can boost your sales

Request Free Demo

Let's talk about your Project

Tell us what you need and we will prepare a personalized proposal

Why choose us?

We are experts in the industrial sector. We do not just develop technology, we understand your business and your customers.

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Email
info@agenticalia.ai
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Phone
+34 916 718 926
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Address
C. Ferrocarril, 4
28821 Coslada, Madrid
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WhatsApp
+34 916 718 926

Real Success Story

Verifiable results from our AI agents in production

The Challenge

High volume of technical queries about lubricant specifications, compatibilities and recommendations. The sales team was spending +4 hours daily answering repetitive questions.

Our Solution

We implemented an AI agent trained with the complete product catalog, technical sheets, equivalence tables and standards (API, ACEA, SAE). Integration on web and WhatsApp.

Results in 3 Months

78% Queries resolved without human intervention
24/7 Service available even on weekends
+35% Increase in visitor to lead conversion
<2s Average agent response time
"Agenticalia AI agent knows our catalog better than many salespeople. It responds about viscosities, certifications and equivalences instantly. It has freed our team to focus on high-value sales."
— Commercial Director, Lubricalia

Do you want similar results for your company?

Request Personalized Demo

Frequently Asked Questions

Everything you need to know about AI agents and enterprise chatbots

What is an artificial intelligence agent?

An artificial intelligence agent (AI agent) is autonomous software capable of interacting with users, making decisions and executing tasks without human intervention. Unlike a traditional rule-based chatbot, an AI agent uses advanced language models (LLM) like GPT-4 or Claude to understand context, maintain natural conversations and solve complex problems. At Agenticalia we develop specialized AI agents for customer service, sales and technical support.

How much does it cost to implement an AI chatbot for my company?

The cost of an enterprise AI chatbot varies according to complexity. At Agenticalia we offer three plans: Starter from €149/month (ideal for starting), Professional from €299/month (most popular, with advanced integrations) and Enterprise from €599/month (unlimited agents, dedicated API, SLA 99.9%). We include configuration, personalized training and ongoing support.

How long does it take to implement an AI agent?

AI agent implementation with Agenticalia takes between 5 to 10 business days. The process includes: needs analysis (1-2 days), agent configuration and training with your knowledge base (3-5 days), web/WhatsApp/CRM integration (1-2 days) and testing period. For Enterprise projects with complex integrations, the timeline can extend to 2-4 weeks.

What is the difference between a chatbot and an AI agent?

A traditional chatbot follows predefined rules and decision trees: it only responds to what has been explicitly programmed. An AI agent uses generative artificial intelligence to understand natural language, reason, access knowledge bases and execute actions (check stock, create tickets, schedule appointments). Agenticalia AI agents can resolve 70-85% of queries without human intervention.

Can the AI agent integrate with WhatsApp Business?

Yes, Agenticalia agents integrate natively with WhatsApp Business API, enabling automated 24/7 service through the most used channel in Spain. We also integrate with web (floating widget), Facebook Messenger, Instagram, Telegram, email and CRM platforms like HubSpot, Salesforce and Zoho. WhatsApp integration is available from the Professional plan.

How is the agent trained with my company information?

AI agent training is done through a customized knowledge base. You can upload documents (PDF, Word), product catalogs, existing FAQs, web pages and technical manuals. We use RAG (Retrieval-Augmented Generation) techniques so the agent accesses your information in real time. The agent continuously learns from conversations and can be retrained at no additional cost.

What happens if the agent cannot answer a question?

Agenticalia AI agents are programmed to escalate to humans when they detect: questions outside their knowledge, complex requests, user frustration or explicit request. Transfer can be to email, phone, CRM ticket or live chat. Each escalated conversation is analyzed to improve the agent. Our clients report autonomous resolution rates of 70-85%.

Is it safe to use AI agents with customer data? Is it GDPR compliant?

Yes, Agenticalia fully complies with RGPD, LSSI and European data protection regulations. Our servers are in the European Union, we implement end-to-end encryption, we do not share data with third parties and customers can request data deletion at any time. We sign DPA (Data Processing Agreement) with all our business clients.

Can I try the AI agent before subscribing?

Yes, we offer free personalized demo where we show how the agent would work for your specific case. Additionally, Starter and Professional plans include 14 trial days with money-back guarantee. You can try our assistant right now: click the chat button in the bottom right corner of this page.

In which sectors do AI agents work best?

AI agents are especially effective in sectors with high volume of repetitive queries: ecommerce (order tracking, returns), banking and insurance (policy inquiries), telecommunications (technical support), tourism (bookings), healthcare (appointments), B2B industrial (technical specifications). At Agenticalia we specialize in industrial sector: lubricants, hardware, machinery, construction and automotive, with agents that understand technical terminology.